Frequently Asked Questions

Shipping

Do you ship to my country?

We ship to the United States, Canada, United Kingdom, Australia and New Zealand. We do not ship to the EU at this time.

Do you offer free shipping?

Yes — free standard shipping on every order, with tracking included. No hidden fees or surcharges at checkout.

How long does shipping take?

Orders are processed within 1–3 business days. Estimated transit time after dispatch: 7–14 business days for all destinations. Total: 8–17 business days.

How do I track my order?

You'll receive an email with a tracking link as soon as your order ships. You can also use our Track Your Order page.

Sizing

How do I find my size?

Every product page includes a detailed size chart. Compare to a similar item you already own. If between sizes, we usually recommend sizing up.

What if my item doesn't fit?

You may return unworn items in original condition within 30 days of delivery. See our Return Policy for full details.

Returns

What is your return policy?

30 days from delivery, items must be unworn with tags. Return shipping is the customer's responsibility unless the item is defective. No restocking fee.

How long do refunds take?

Refunds are processed within 5–7 business days of us receiving the return, to the original payment method.

Payment

Which payment methods do you accept?

American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, and Visa. All transactions are processed securely.

Contact

How can I reach customer service?

Email info@weartheclothes.com. We reply within 1–2 business days (Mon–Fri 09:00–18:00 PST).