Return & Refund Policy

Last updated: July 16, 2026

We want you to love what you ordered. If something isn't right, you can return it within 30 days of delivery for a refund or exchange.

Return conditions

To be eligible for a return, items must be:

• Unworn, unwashed and undamaged
• In their original condition with tags attached
• Returned in (or with) the original packaging

For hygiene reasons, the following cannot be returned unless defective: underwear, swimwear and earrings.

How to start a return

1. Email info@weartheclothes.com within 30 days of delivery with your order number and the item(s) you wish to return.
2. We will confirm your return authorization and provide the correct return address within 1–2 business days. Please do not send items back without contacting us first — unauthorized returns may not be processed.
3. Ship the item back and share the return tracking number with us.

Return shipping costs

• Change of mind / wrong size ordered: return shipping is paid by the customer.
• Damaged, defective or incorrect item received: we cover all costs. Email us within 7 days of delivery with photos and we will send a free replacement or issue a full refund — no return shipping required in most cases.

Refunds

Once we receive and inspect your return, we will notify you by email. Approved refunds are issued to your original payment method in Canadian dollars (CAD) within 10 business days of approval. Depending on your bank or card issuer, it may take an additional 3–5 business days for the refund to appear on your statement.

Original shipping was free, so the full product price (including any taxes paid) is refunded.

Exchanges

Need a different size or colour? Follow the same process and mention the exchange in your email. We will ship the replacement free of charge once the original item is on its way back to us.

Order cancellations

Orders can be cancelled for a full refund within 12 hours of purchase, or any time before dispatch. Once shipped, please use the return process above.

Late or missing refunds

If 10 business days have passed since your refund was approved and you haven't received it, first check with your bank or credit card company, then contact us at info@weartheclothes.com and we will investigate immediately.

Contact

Email: info@weartheclothes.com (Mon–Fri, 09:00–18:00 PST, replies within 1–2 business days)

weartheclothes.com is operated by Skiepa LLC, 15442 Ventura Blvd Ste 201 #1988, Sherman Oaks, CA 91403, United States.